Constant Contact – Detailed User Reviews

Constant Contact Review - 2/5/2012 12:37 AM

Top 10 Email Marketing Services

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Constant Contact Review

Detailed User Ratings

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AVERAGE USER RATINGS:

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Features

the mailing list / contact list tools?

the ability to capture new contacts (ie: signup forms)?

the email creation process?

the variety of email templates?

the reporting & tracking features (ie: number of opens, clicks, unsubscribes, etc.)?

the email deliverability (ie. did emails land in the inbox)?

Customer Service

the user-friendliness of the system (ie. was it easy to use?)?

the knowledge of the Support Staff?

the friendliness of the Support Staff?

the response time of the Support Staff (ie. how quickly were you helped)?

Pricing & Results

the value of the email marketing solution?

the success you have had with this solution?

Overall Rating

the overall impression of the service (ie. based on your entire experience)?

Detailed User Reviews:

Todd

Their support staff is incredibly rude and arrogant, you are doing them a favor by using their service and they don’t need you. Their policies and procedures combined with average functionality vs. what you pay gives them a poor rating. There are other services out there with more functionality for less I suggest you use them.

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Noah

I think they do things right over there :)

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Parson Fongers

Starting out was hard and frustrating

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Ronny Castle

Other than the support, this email marketing service is perfect

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Constant Contact Review