Constant Contact Review - 5/18/2012 01:25 PM
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Constant Contact Review
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Name Todd
Location NYC
Detailed Comments

Their support staff is incredibly rude and arrogant, you are doing them a favor by using their service and they don’t need you. Their policies and procedures combined with average functionality vs. what you pay gives them a poor rating. There are other services out there with more functionality for less I suggest you use them.
Max Rating  -  
Features
the mailing list / contact list tools?
the ability to capture new contacts (ie: signup forms)?
the email creation process?
the variety of email templates?
the reporting & tracking features (ie: number of opens, clicks, unsubscribes, etc.)?
the email deliverability (ie. did emails land in the inbox)?
Customer Service
the user-friendliness of the system (ie. was it easy to use?)?
the knowledge of the Support Staff?
the friendliness of the Support Staff?
the response time of the Support Staff (ie. how quickly were you helped)?
Pricing & Results
the value of the email marketing solution?
the success you have had with this solution?
Overall Rating
the overall impression of the service (ie. based on your entire experience)?
Constant Contact Review
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